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Privacy Policy

Effective Date: December 4, 2024


Introduction

Welcome to **The Grow Food**. Protecting your privacy is our top priority, and we are dedicated to securing your personal information. This Privacy Policy outlines how we collect, use, and share your data when you interact with our website or mobile application.

Information We Collect

We collect the following types of information:

  • Personal Information: Name, email address, phone number, delivery address, and payment details.
  • Payment Information: Payment data like credit/debit card details or UPI IDs are processed securely by third-party payment gateways.
  • Usage Data: Device information, IP address, browsing history, and purchase patterns to enhance your experience.
  • Location Data: Approximate location to deliver location-based services (e.g., delivery updates).
How We Use Your Information

Your information is used for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your account, orders, or promotional offers.
  • To improve our services through data analysis.
  • To comply with legal obligations and resolve disputes.
Information Sharing

We may share your information with:

  • Third-Party Providers: Payment processors, delivery partners, and analytics tools to enable our services.
  • Compliance with Laws: Legal authorities or regulators if required by law.

We never sell your personal information to third parties.

Data Security

We prioritize the security of your personal data by implementing industry-standard encryption and secure protocols. Regular updates and security audits ensure protection against unauthorized access.

Your Rights

As a user, you have the right to:

  • Access and review your personal data.
  • Request updates or corrections to your information.
  • Opt-out of marketing communications at any time.
  • Delete your account and associated data.

To exercise these rights, contact us at privacy@thegrowfood.com.

Cookies and Tracking

We use cookies to improve functionality, analyze performance, and deliver personalized content. You can manage your cookie preferences in your browser settings.

Children’s Privacy

Our services are not directed at children under 13 years of age. We do not knowingly collect data from children. If we discover that personal data of a child has been collected, we will delete it promptly.

Updates to this Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or regulatory requirements. We encourage you to review this page regularly for the latest information.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

privacy@thegrowfood.com